Welcome to Matrixman! These Terms & Conditions govern your use of www.matrixman.in . By accessing or making a purchase on our site, you agree to abide by these terms. If you do not agree, please refrain from using our services.
1. Order Confirmation & Modifications:
- Once an order is confirmed with payment, it cannot be modified or canceled under any circumstances.
2. Payment & Stock Availability:
- Payment is processed only after stock availability is confirmed.
- If an item becomes unavailable after payment, we will offer an alternative, request additional time, or issue a full refund.
3. Stock Availability & Substitutions:
- While we strive to keep items in stock, certain products may occasionally be unavailable.
- In such cases, we will provide suitable alternatives.
4. Branding & Customization:
- We reserve the right to include our logo, website, and product code on items without affecting their overall quality or appearance.
5. Customization & Approval:
- Customization is subject to our discretion.
- While we aim to match samples as closely as possible, slight variations may occur due to material differences.
- We take responsibility for printing errors only if they occur after customer-approved proofs, excluding errors caused by the customer.
6. Color Variations & Display Differences:
- The colors displayed on the website may slightly vary due to monitor settings.
- We recommend purchasing a sample before finalizing an order.
7. Printing Errors & Proof Approval:
- We are accountable for printing errors only if they occur after proof approval.
- Any errors present in customer-approved proofs are not our responsibility.
8. Manual Printing & Color Variations:
- Minor color variations may occur in text due to manual printing processes.
9. Envelopes & Adhesive:
- Envelopes provided are not self-adhesive unless specified.
10. Shipping & Transportation:
- We work with trusted courier partners to ensure timely delivery.
- However, we are not responsible for any delays or damages that may occur during transit.
11. Invoices & Receipts:
- All invoices and receipts will be issued under the name “MATRIXMAN.”
12. Proof Revisions & Additional Charges:
- Customers are entitled to three free proofs.
- Any additional revisions may incur extra charges.
13. Printing Expectations & Proof Approval:
- Printing results are based on the final customer-approved layouts.
- If precise expectations are required, we recommend ordering a printed proof before finalizing.
14. Product Sizing & Text Placement:
- Customers must select the correct product size to ensure proper text placement.
15. Unresolved Issues & Final Decisions:
- In case of any unresolved matters, our decision will be final.
- For clarifications, we encourage direct communication instead of assumptions.
16. Design-Yourself Products:
- Customers are fully responsible for the final design of self-edited products.
- Review your design carefully before final approval.
17. Limitation of Liability:
- We are not liable for any losses or damages resulting from declined authorization beyond the mutually agreed limits.