At Matrixman, your privacy is our priority. We are committed to protecting your personal data and ensuring transparency in how we collect, use, and store your information. This Privacy Policy outlines the types of data we collect, how we use it, and your rights regarding your information.
By using www.matrixman.in , you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect different types of personal and non-personal information when you interact with our website, including but not limited to:
a) Personal Information (Provided by You)
When you place an order, sign up for our newsletter, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Information (handled securely by third-party payment processors)
b) Automatically Collected Information
When you visit our website, we may collect:
- IP Address
- Browser Type & Version
- Device Information (mobile/desktop)
- Pages Visited & Time Spent on the Site
- Referring Website or Search Query
This helps us analyze trends and improve user experience.
c) Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These include:
- Essential Cookies – Required for website functionality (e.g., cart management).
- Analytics Cookies – Help us track site performance.
- Marketing Cookies – Used for targeted advertising and promotions.
You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected data to:
✔ Process Orders & Deliver Products
✔ Provide Customer Support
✔ Send Order Confirmations & Updates
✔ Improve Our Website & Services
✔ Personalize Your Shopping Experience
✔ Send Promotional Offers (If You Opt-In)
We do not sell, trade, or rent your personal data to third parties for marketing purposes.
3. Sharing Your Information
We only share your information in the following cases:
✔ With Service Providers: Payment processors, shipping companies, and analytics providers who help us run our business.
✔ To Comply with Legal Obligations: If required by law, we may share your data with legal authorities.
✔ To Prevent Fraud & Security Risks: If suspicious activity is detected, we may share data with fraud prevention agencies.
4. How We Protect Your Data
We use industry-standard security measures, including:
✔ SSL Encryption – Secure browsing and payment transactions
✔ Access Controls – Limited staff access to sensitive data
✔ Regular Security Audits – Monitoring for potential threats
While we take all reasonable precautions, no method of online data transmission is 100% secure. Please keep your account details safe and avoid sharing your password.
5. Your Rights & Choices
As a valued customer, you have the following rights regarding your personal data:
✔ Access & Correction – You can request to see and correct your stored data.
✔ Opt-Out of Marketing – You can unsubscribe from promotional emails at any time.
✔ Request Data Deletion – You can request the deletion of your data (subject to legal obligations).
✔ Cookie Preferences – You can manage or disable cookies in your browser settings.
To exercise any of these rights, email us at shop.matrixman@gmail.com.
6. Third-Party Links & Services
Our website may contain links to third-party websites (e.g., social media, payment gateways). Clicking on these links may allow third parties to collect your data. We are not responsible for their privacy policies, so please review them separately.
7. Data Retention Policy
We retain your personal data:
✔ For as long as necessary to provide our services.
✔ To comply with legal, tax, and regulatory obligations.
✔ Until you request data deletion.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided us with their data, please contact us for immediate removal.
9. Changes to This Privacy Policy
We may update this policy occasionally. Changes will be posted on this page with the “Last Updated” date. We encourage you to review it regularly.